smartstockonline.com wants you to be completely satisfied with every item that you purchase from us and we are committed to your satisfaction.
All products on smartstockonline.com are backed with a 60-Day No-Risk 100% Money-Back guarantee. if you are not completely happy with your purchase we will gladly provide you with a refund under the following conditions:
*You must contact us within 7 days of receiving your item to inform us about the issue.
* Your item is returned within 60 days starting from the purchased date.
* Your item must be unused and in the same condition, you received it.
* Your item must be in the original packaging.
* Your item must be faulty or damaged. We do not accept refunds if you change your mind.
*We don't offer a refund or accept returns on retailer purchases, incorrectly delivered, and damaged products due to customer error
To return your item(s) please reach out to us via an email and Upon authorization, returns should be sent to:
17224 S Figueroa St
Gardena, CA (California) 90248
Return Shipping Costs
It is your responsibility to pay any shipping costs when returning any item(s) These costs are non-refundable. Should you receive a refund on your purchase, the cost of shipping will be deducted from it.
Should the item you return be over $75, we strongly recommend that you use a trackable shipping service or shipping insurance. Otherwise, we cannot guarantee that we will receive your returned item(s).
Smart Stock Online LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Smart Stock Online LLC will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.